Privacy Policy

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use Lumigence AI Discord Bot.

Last Updated: July 7, 2025

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Privacy Overview
Data Collection
How We Use Data
Third Party Services
Data Security
Data Retention
Your Rights
Policy Updates

Privacy Overview

Lumigence AI Discord Bot is committed to protecting your privacy and ensuring the security of your personal information. We believe in transparency and want you to understand exactly what data we collect, how we use it, and how we protect it.

Our Privacy Commitment

We operate on the principle of data minimization - we only collect the data necessary to provide our AI services, and we never store personal conversations permanently.

Key Privacy Principles

  • Transparency: We clearly explain what data we collect and why
  • Minimization: We only collect data essential for our service
  • Security: We implement robust security measures to protect your data
  • Control: You have control over your data and can request deletion
  • No Advertising: We don't use your data for advertising purposes

Scope of This Policy

This privacy policy applies to all users of Lumigence AI Discord Bot, including:

  • Discord server administrators who add Lumigence to their servers
  • Discord users who interact with Lumigence in any server
  • Visitors to our website and documentation
  • Anyone who contacts us for support or feedback

Information We Collect

We collect only the minimum amount of data necessary to provide our AI services effectively. Here's exactly what we collect and why:

Direct User Interactions

  • Discord User ID: Your unique Discord identifier for rate limiting and user identification
  • Message Content: Only messages directly sent to Lumigence via commands or mentions
  • Uploaded Files: Documents, images, or other files you choose to share with Lumigence for analysis
  • Command Usage: Which features and commands you use to improve our service

Automatic Data Collection

  • Server ID: The Discord server where interactions occur (for rate limiting per server)
  • Channel ID: The channel where commands are used (for context and permissions)
  • Timestamp: When interactions occur (for rate limiting and debugging)
  • Error Logs: Technical errors to help us improve reliability

What We DON'T Collect

  • Private Messages: We cannot see your private Discord conversations
  • Server Content: We don't monitor or store general server conversations
  • Personal Information: We don't collect names, emails, or personal details
  • Location Data: We don't track your physical location
  • Device Information: We don't collect device or browser details

Temporary Session Data

For conversation continuity, we temporarily store:

  • Recent conversation context (last 5-10 messages)
  • User preferences for the current session
  • File processing status and results

This data is automatically deleted when the session ends or after a period of inactivity.

How We Use Your Information

We use the collected information solely to provide and improve our AI Discord bot service. Here's how:

Core Service Functionality

  • AI Responses: Processing your messages to generate appropriate AI responses
  • Context Maintenance: Keeping track of conversation flow for coherent interactions
  • Feature Delivery: Providing image generation, web search, and document analysis
  • Rate Limiting: Ensuring fair usage across all users

Service Improvement

  • Performance Analytics: Anonymous usage statistics to optimize response times
  • Feature Development: Understanding which features are most valuable to users
  • Bug Resolution: Error logs help us identify and fix issues quickly
  • Quality Assurance: Monitoring service reliability and accuracy

Security and Compliance

  • Abuse Prevention: Detecting and preventing misuse of our service
  • Spam Protection: Identifying and blocking spam or malicious usage
  • Terms Enforcement: Ensuring compliance with our Terms of Service
  • Legal Compliance: Meeting applicable legal and regulatory requirements

Data Usage Limitations

We strictly limit how we use your data:

  • No data is used for advertising or marketing purposes
  • No data is sold or shared with third parties for profit
  • No permanent profiles are created about individual users
  • No data is used to train AI models without explicit consent

Third-Party Services and APIs

To provide our AI capabilities, Lumigence integrates with several third-party services. We carefully select partners who share our commitment to privacy and security.

Important Note

When you use Lumigence, your data may be processed by these third-party AI services. We ensure all partners have strong privacy protections, but their privacy policies also apply to your data.

Web Search Functionality

When you use the /search command, Lumigence utilizes the Google Gemini 2.5 Flash model to process your search queries and provide real-time information from the web. This means your search queries and related context are processed by Google's AI services in accordance with their privacy policy.

Service Purpose Data Shared Privacy Policy
Discord API Bot functionality and communication User ID, messages, server context Discord Privacy
OpenAI API AI conversation and text generation Message content, conversation context OpenAI Privacy
Google Gemini Multimodal AI, image analysis, and web search (/search command) Text, images, document content, search queries Google Privacy
Vertex AI Real-time web information retrieval Search queries, context Vertex AI Privacy
Mistral AI AI conversation and text generation Message content, conversation context Mistral Privacy
Meta AI AI conversation and analysis Message content, conversation context Meta Privacy
Qwen AI AI conversation and text generation Message content, conversation context Qwen Privacy
DeepSeek AI AI reasoning and code generation Message content, code snippets DeepSeek Privacy

Data Processing Safeguards

  • Encrypted Transmission: All data is encrypted when sent to third-party services
  • Minimal Data Sharing: Only necessary information is shared with each service
  • No Permanent Storage: Third-party services don't permanently store your conversations
  • Privacy-First Partners: We only work with services that prioritize user privacy

Your Control Over Third-Party Processing

You have several ways to limit third-party data processing:

  • Use specific commands to choose which AI model processes your data
  • Avoid uploading sensitive documents if you're concerned about analysis
  • Contact us to discuss enterprise solutions with additional privacy controls
  • Review the privacy policies of third-party services we use

International Data Transfers

Some of our third-party AI services operate globally, which means your data may be processed in different countries. All our partners comply with international privacy standards like GDPR and have appropriate safeguards for international transfers.

Data Security and Protection

We implement comprehensive security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Technical Security Measures

  • Encryption in Transit: All data is encrypted using TLS 1.3 during transmission
  • Encryption at Rest: Any temporarily stored data is encrypted using industry-standard algorithms
  • Secure APIs: All third-party integrations use authenticated and encrypted connections
  • Access Controls: Strict role-based access controls limit who can access system data
  • Regular Security Updates: Our systems are regularly updated with the latest security patches

Operational Security

  • Minimal Access Principle: Only authorized developers have access to system components
  • Security Monitoring: 24/7 monitoring for suspicious activities and potential breaches
  • Incident Response: Established procedures for responding to security incidents
  • Regular Audits: Periodic security reviews and vulnerability assessments

Infrastructure Security

  • Cloud Security: Hosted on secure, compliant cloud infrastructure
  • Network Security: Firewalls and intrusion detection systems protect our network
  • Physical Security: Data centers have physical access controls and monitoring
  • Backup Security: Encrypted backups with secure key management

Data Breach Response

In the unlikely event of a data breach, we will:

  1. Immediately contain and assess the breach
  2. Notify affected users within 72 hours
  3. Report to relevant authorities as required by law
  4. Provide clear information about what data was affected
  5. Take steps to prevent future breaches

User Security Best Practices

You can help protect your data by:

  • Not sharing sensitive personal information in bot conversations
  • Being cautious about uploading confidential documents
  • Reporting any suspicious bot behavior to our support team
  • Keeping your Discord account secure with strong passwords and 2FA

Data Retention and Deletion

We believe in keeping your data only as long as necessary to provide our service and comply with legal requirements.

Automatic Data Deletion

  • Conversation Context: Deleted when session ends or after 1 hour of inactivity
  • Uploaded Files: Processed content deleted within 24 hours
  • Error Logs: Automatically deleted after 30 days
  • Usage Analytics: Anonymized after 90 days, deleted after 1 year

Persistent Data

Some data is kept longer for essential functionality:

  • Rate Limiting Data: User ID and usage counts (reset daily)
  • Abuse Prevention: Blocked user lists (reviewed quarterly)
  • Performance Metrics: Anonymous service performance data

Data Deletion Timeline

  • Immediate: Conversation context when session ends
  • 24 Hours: Uploaded file content and processing results
  • 30 Days: Error logs and debugging information
  • 90 Days: Detailed usage analytics (then anonymized)
  • 1 Year: Anonymous performance metrics

Manual Data Deletion

You can request immediate deletion of your data by:

  1. Contacting our support team via email
  2. Providing your Discord User ID for verification
  3. Specifying what data you want deleted
  4. Receiving confirmation within 48 hours

Legal Retention Requirements

In some cases, we may be required to retain certain data longer due to:

  • Legal obligations and regulatory requirements
  • Legitimate interests in fraud prevention
  • Compliance with Discord's Terms of Service
  • Ongoing legal proceedings or investigations

Your Privacy Rights

You have several rights regarding your personal data. We're committed to making these rights easy to exercise.

Right to Access

You can request information about:

  • What personal data we have about you
  • How we're using your data
  • Who we're sharing your data with
  • How long we'll keep your data

Right to Rectification

You can request that we:

  • Correct inaccurate personal data
  • Complete incomplete personal data
  • Update outdated information

Right to Erasure (Right to be Forgotten)

You can request deletion of your data when:

  • The data is no longer necessary for our service
  • You withdraw consent for data processing
  • You object to data processing
  • Data has been unlawfully processed

Right to Data Portability

You can request:

  • A copy of your data in a machine-readable format
  • Transfer of your data to another service provider
  • Direct transfer where technically feasible

How to Exercise Your Rights

To exercise any of these rights:

  1. Send an email to our privacy team
  2. Include your Discord User ID for verification
  3. Clearly state which right you want to exercise
  4. We'll respond within 30 days

Right to Object

You can object to processing of your data for:

  • Direct marketing (though we don't do this)
  • Legitimate interests processing
  • Scientific or historical research
  • Statistical purposes

Right to Restrict Processing

You can request that we limit processing when:

  • You contest the accuracy of data
  • Processing is unlawful but you don't want data deleted
  • We no longer need the data but you need it for legal claims
  • You've objected to processing pending verification

Complaints and Disputes

If you're not satisfied with how we handle your privacy rights:

  • Contact our privacy team directly
  • File a complaint with your local data protection authority
  • Seek legal advice if necessary

Policy Updates and Changes

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When We Update This Policy

We may update this policy when:

  • We add new features or services
  • We change how we process data
  • Laws or regulations change
  • We improve our security measures
  • We receive feedback from users

How We Notify You of Changes

  • Website Update: Updated policy posted on our website
  • Discord Notification: Announcement in servers using Lumigence
  • Email Notification: If you've provided an email for support
  • Version Control: Clear version history and change logs

Material Changes

For significant changes that affect your rights or how we handle your data, we will:

  • Provide 30 days advance notice
  • Clearly explain what's changing
  • Give you options to consent or opt-out
  • Respect your existing preferences

Version History

  • Version 1.0 - January 7, 2025: Initial privacy policy
  • Future updates will be documented here

Your Consent

By continuing to use Lumigence after policy updates:

  • You acknowledge you've been notified of changes
  • You agree to the updated privacy policy
  • Previous versions no longer apply

If you don't agree with updates, you can stop using our service or contact us to discuss your concerns.

Privacy Questions or Concerns?

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your data, please don't hesitate to contact us.

Contact Support Feedback Form

We typically respond to privacy inquiries within 48 hours and will work with you to resolve any concerns quickly and transparently.